Will this make us SOC 2 compliant?+
Nothing makes you compliant by itself, and we are not your auditor: SOC 2 reports are issued by licensed CPA firms, and PCI DSS assessments by Qualified Security Assessors. What you get is the AWS side of the evidence, mapped to the controls your auditor will test, and in the Hardening, the gaps closed before they look.
Is this a penetration test?+
No. A penetration test attacks your application from the outside. This audit reads how your AWS organization is built from the inside: identity, network exposure, data protection, logging, detection, and governance. In the cloud, the damage usually starts with a misconfiguration or an over-broad permission, and that is what this finds.
What access do you need?+
A read-only role in each account, from a CloudFormation StackSet we hand you before kickoff: AWS’s SecurityAudit and ViewOnlyAccess policies, nothing else. It can read how your accounts are configured, not what they store: it cannot open an object in a bucket, query a database, or read a secret’s value. You can read every line before you deploy it, and delete it the day we finish.
What leaves our accounts?+
Configuration findings: resource identifiers, settings, and policies, never your data. They are kept in your engagement’s Pavilion workspace, exported to you at the close, and deleted from our systems within thirty days after it. Security findings are never cited, with or without your name.
Do you ever change production?+
Not directly. In the Hardening, every fix is written as code and goes through your pull requests and your pipeline, reviewed by the engineer who owns the account. We never hold standing write access to production.
What counts as critical?+
Each finding is rated by how exploitable it is and how far the damage would reach, starting from the benchmark’s own severity. The register, with its ratings, is agreed with your sponsor at the week-two readout, and that list of critical findings is the one the guarantee is measured on.
What if we decide not to fix something?+
Then it is your call, recorded in writing as an accepted risk, and it counts as closed for the guarantee. A risk you have decided to carry is a decision, not a failure.
Which frameworks can you map to?+
SOC 2, HIPAA, PCI DSS, NIST 800-53, ISO 27001, and GxP. One is included, beside the CIS and AWS benchmarks; a second is a change order.
How much of Charles’s time do we actually get?+
Up to 40 hours in the Audit and up to 110 in the Hardening, with about 8 and 38 of those hours live with your team. The caps are written into the statement of work. Anything beyond them is a written change order at $450 per hour, agreed before the hour is spent.
We are not on AWS. Can you still help?+
Not with this engagement: it is built on AWS’s own services and on fifteen years of AWS work. If you run on Azure or Google Cloud, email us and we will tell you plainly whether we are the right people.
Can we combine this with another AWS engagement?+
Yes. Take it with one of our other AWS engagements and each is 10% off its fee; take all three and each is 15% off, in either shape. They share one access setup, one kickoff, and one workspace, start two weeks apart, and each keeps its own guarantee.